ATM Services

Application procedure: - Fill the online form or visit any of our branches to fill the physical form.

How to access: - Coop Bank ATM’s and other VISA branded ATM’s.

Services Available:-

• Cash Withdrawal
• Utility Bills payment

Terms and conditions: - Attached but not for Debit cards. The terms on the form we have were for credit cards that we wanted to issue earlier with another Bank. You can only borrow some relevant areas from the form. Use the one for Co-op Bank debit cards but customize to fit us. ATM Online form should capture: - First Name, Middle Name, Last Name; ID number; Account Number

Agency Banking

How to access: - Visit any Century Bank Office or Co-op Kwa Jirani Agents

Services Available: - The following services are available to both Century and Co-operative Bank clients.

• Financial Transactions
• Cash Withdrawal
• Cash Deposits
• Money Transfer
• Balance Enquiry
• Utility Payments: KPLC, Nairobi Water, School/College/University Fees, NHIF Contributions, NSSF Contributions
• Fee Payments
• Non-Financial Transactions
• Mini-statement generation

SMS Banking

Application procedure: - Fill the registration form at the nearest branch.

Services Available:

• Cash Withdrawal
• Balance Enquiry

How to access:-

SMS WITHDRAWAL PROCEDURE

• Save 0722555781 in your contacts as CENTURY
• Go to SMS menu
• Create NEW SMS
Use this format i.e. CW, Amount, Account number, National ID
Example: CW, 5000, 1020001000000, 12345678
• Confirm Account details
• Then, Send to 0722555781 or CENTURY (saved in your mobile contacts)
• Choose “OK”

BALANCE ENQUIRY PROCEDURE

• Save 0722555781 in your contacts as CENTURY
• Go to SMS menu
• Create NEW SMS
Use this format i.e. Bal, Account number, National ID
Example: BAL, 1020001000000, 12345678
• Confirm Account details
• Then, Send to 0722555781 or CENTURY (saved in your mobile contacts)
• Choose “OK”